Frequently Asked Questions

Everything you need to know about your AJ SANITY shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a process.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.

Are your materials sustainably sourced?

At AJ SANITY, we are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who follow fair labor practices.